We offer free shipping for all our products and can take between 2-5 business days.  We work with a select few reliable delivery companies in the UK, to make sure your order arrives with you within the specified time and without any damage. 


Once your order is placed and all relevant delivery information has been submitted, you will receive an email confirming your purchase. Once we have dispatched your plancha, you will also receive another email with your tracking number. It is very easy to track your order by clicking on the link sent within the email.


If you cannot receive your package on the scheduled day, we will try to deliver it to a neighbour. If this is not possible we will reschedule delivery for another day.


If you need any help during the order or delivery process you can reach out to our team at support@planchadirect.co.uk